I think I presented a number of difficulties that made the process take so long, but I appreciate very much how persistent Rudy was and getting everything solved and getting us into a new car.

Excellent attention from Dahlia in Service.

Excellent and friendly service at Toyota Marina Del Rey!

Absolutely Exceptional Service from Dolly at Marina Del Rey Toyota I contacted the Marina Del Rey Toyota Service team on Monday morning to schedule a diagnostic for my AC, which had suddenly stopped working. I had the pleasure of being assisted by Dolly, and she was truly an angel from start to finish. She answered all my questions with patience, set clear and realistic expectations, and secured an appointment for me the very next day. Since my dad took my car in, she made sure he was well taken care of, kept me updated throughout the day, and made the entire experience effortless. Dolly went above and beyond by helping me get the best possible price for the service, arranging a rental car for my dad, honoring the coupon for the $15 Starbucks gift card, and even providing her direct number — something not everyone does. Her kindness, professionalism, and genuine care made this visit stand out. I’ve always appreciated Toyota’s customer service, but this experience was 100x better thanks to Dolly. She is truly one of the best.

The service was exceptional. So happy with my RAV4 and Marina Del Rey Service. They gave me an estimated time of approximate 2 hours and that was exactly the amount of time I waited in the comfortable seating area.

I’ve been bringing my Toyota Venza to Marina Del Rey Toyota for regular servicing for 3 years, and they continue to be my go-to spot. On my most recent visit, I brought the car in for a persistent issue with my wireless CarPlay—this was actually the second time having it looked at. The team did a very thorough evaluation of the infotainment module this time around and confirmed there is indeed an underlying issue. They have submitted the case to Toyota Corporation for review. While that review is still pending, I really appreciate that they took the time to properly diagnose it and push it up the ladder for a real fix. I especially want to commend Billy, the service representative who helped me. I’ve dealt with him in the past, and he is always excellent. He is incredibly patient, professional, and does a fantastic job taking care of customers. Big thanks to Billy and the team for their diligence!

Thank you to Lloyd for handing in my garage opener that fell out of my purse! He’s always nice to speak with him on my ride home.

My Tacoma was serviced great and returned when promised. They always do a thorough job.

The service was long but good 😊

ALEX A. at TOYOTA MDR is always fantastic. I hope upper management can acknowledge him in some way. Kind, quick, and helpful. The entire team and staff in the auto department at MDR is very sweet. Thanks to all and Alex!

I'm so grateful I bought my Trd forerunner exactly a year ago from Toyota Marina del Rey. I took it in and had the pleasure in the morning of meeting with Dolly. I was not in a good mood and I showed up at 7 AM and two days before I had shoulder surgery. Dolly's energy and kindness and enthusiasm of her job made my day! She is absolutely amazing! If you get a chance and or are looking for a car I would definitely recommend Toyota of Marina del Rey. All the people there love their jobs and they are so kind! Big props to Dolly. Great job Dolly

Billy is always awesome!

We finally got our Sienna and I just have to say… Marina del Rey Toyota was worth the wait. After visiting four different dealerships trying to find exactly what we wanted, this team was the one that actually came through. It took some time and patience, but the experience here made all the difference. Huge thank you to Steve (GM) and our salesman Rudy who were truly the best to work with. They were kind, straightforward, and made the whole process feel easy. We’re so grateful for their help and couldn’t be happier with our new van!

Great customer service throughout. Deserve praise for their great attitudes & quick responses, and reasonable prices.

Marina Del Rey Toyota is the best Always a pleasant experience

Trato especial todos . Me encanta iría mil veces más anna es bien linda en atender.cafecito gratis.

I had a great experience and will continue to take my car to MDR Toyota. I had been going to Culver City Toyota but their customer service had declined immensely.

Honestly, service can be done on any dealer but, reason why I’m Marina Del Rey Toyota for the last 15 years is David Jobb. He knows his job and on top of that he is a very honest service manager. I thank him very much.

Great service representative David in service 👍

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