Hi Billy "I would appreciate a kind, prompt, and clear explanation." Thanks Bo

Marina Del Rey Toyota always provides excellent and efficient service each time I take my vehicle in for service. Right on schedule each time, I’m greeted by a service assistant, often Moises, who begins the check-in process. A service advisor, recently Ivan, welcomes me and reviews the work to be done. He quickly advises the mechanics and technicians. The mechanics and technicians complete the work efficiently and correctly - on time. A very favorable experience for me each time.

Great customer service, Explained everything in detail. I walked out a happy camper. My sells Agent was awesome.

Alex and the team did a good job. Best Toyota dealership in LA

Great customer service and easy communication most important they listen to you and they explain everything you need to know

Great warranty fix. I especially liked the note from Toyota's AI on the paperwork at the end warning me that the glitch may be associated with leaving the keys in the ignition during fill-up. The whole thing was a good experience.

“Everyone” @ Marina Del Ray Toyota was polite and helpful Service writer, attendant and clerk were all great Wait time was minimal, especially when it was a non-appointment Thank you

I’m very satisfied because it’s fast and excellent service de Giftme tome

Special Shout Out To Mr Alex! Marina Del Rey Toyota Service Dept IS DA BEST! MORE POWER TO MARINA DEL REY TOYOTA!

Marina del Rey Toyota is fabulous. I especially appreciate the attention. Alex in the service department gives me every time I show up. Services rendered timely, appointments are honored, Staff is Friendly and all questions are answered. I don’t think you can do better for service than Marina del Rey Toyota!

Had another great experience at Toyota MDR—this is my second Toyota, and I won’t be going anywhere else as long as Dolly Romero is there! Dolly is hands down the reason I keep coming back. Her professionalism, communication, and genuine care for customers make the whole service experience seamless and stress-free. If you’re looking for top-tier service, ask for Dolly—you won’t be disappointed.

Great experience..work done in a timely manner and Alex was super great in answering my questions and giving outstanding advice

I came in for a service, all went well.

Billy Vargas is awesome he always makes me feel special when I come in with my car he goes above and beyond with professional attitude and great customer service I will not go any where elese ever . Thanks Billy for your help

I was able to get a last minute oil change reservation and they fixed two recalls at the same appointment.

Alex was super helpful and they were informative! Also was very kind they washed my car too!

Great service all the way around

Fantastic service. Prompt, professional, and kind people.

Third car from Marina Del Rey Toyota, and they just keep making it easier. Rudy, Ezekiel, and Arif were fantastic — knowledgeable, no pressure, no runaround. Rudy respected my time, answered every question straight, and made the whole process genuinely painless. Lorenzo in financing was the same way — clear, efficient, no hidden surprises. That's rare in this industry and the reason I keep coming back. If you're shopping for a Toyota in LA, ask for these guys.

I have been coming to the service department MDR Toyota for past 2 years. I started working with the advisor Billy Vargas and have a great experience every time. They do get busy so if you are tight on time, make sure to drop off first thing in the morning. Avoid dropping off during lunch hour and Friday- Monday.