I went in looking for a new car while also wanting to trade in my old car. I worked with Ray and he helped me get the car that I wanted, as well as a fair trade in value. Love my new car, happy with the price.
I was given amazing customer service. I highly recommend coming here. Overall, the service department was really great. They attended us very quickly. Plus there was coffee and donuts which was nice! It’s awesome that there was a car wash and they gave me a car wash, which I am thankful for. Special thanks to Mike Briseños, I will definitely come back. I will be telling my family and friends as well!
I went here for a new hybrid battery for my Prius, and Mike B. was friendly and patient from the first phone call I made to schedule an appointment. He made sure I was taken care of, didn’t ever have to wait, and ensured that I had transportation while my car was there. He gave me his personal phone number, daily text updates when I couldn’t answer myphone, and got my Prius back to me in tip top shape. He also let me know my battery was still covered by the Prius 10year warranty, so everything was completely ...
Last Saturday I was driving a friend to LAX and just as we pulled into departures a whole bunch of check engine lights came on. Expecting major hassle and delays, I phoned the nearest Toyota Dealership and got to speak with Dale at Marina del Rey Toyota. He was super calm and reassuring and in retrospect diagnosed the problem over the phone! When I got there, Dale was super professional and in essence facilitated the smoothest repair experience I think I have ever had. If they were located closer to home I would absolutely be utilizing them for all my ...
I am so impressed with the outstanding experience we had with the service department here! These guys have integrity and went above and beyond my expectations! I would highly recommend this dealership! Thank you, Dale!!
Personnel was very attentive while I was there going above and beyond to make sure I was comfortable and had everything I needed to make my wait enjoyable.
I bought my first car from here with the help of Rose (a literal angel)! I was very nervous about buying my first car and Rose was so trustworthy and honest to me. She's definitely more than just a salesperson (definitely would recommend going to her if you need a car!) I came from quite far but it was worth it! Everyone else I came in contact with was nice too!
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