Excellent experience with Toyota Marina Del Rey.

great service exoerience no worries

Went there for the first time two days ago. Service advisor Alex Aidukas was the best. I got two software updates and a service. The waiting room is sparse but the location is excellent so if you want to wait for the car it's a lovely location to walk around.

Very nice and efficient staff. They worked with me to get my costs covered by my extended warranty, which I appreciated.

Excellent service. Dolly Romero was very professional and helpful. I look forward to seeing her again on my next service visit.

Took time to get part from Japan. But good service and repairs always.

As always, the best experience ever. Billy has taken care of before and he is so kind and made me feel at ease. I have 2007 Toyota Corolla and last time Billy took care of everything needed and made my car unbelievable. Under 100,000 miles and made me feel confident in and to never get rid of. He was not working when dropped in to give key because I lost all keys and had towed in, but the keys showed up. And David was just as wonderful and helpful. I did a headlight clean and replaced a belt since there. Billy was there when picked up car and really took care of. I feel like family with Billy and David sure stepped in. I would never brings car anywhere else.

The staff is very helpful all the time.

My Tacoma was serviced great and returned when promised. They always do a thorough job.

The service was long but good 😊

Excellent and friendly service at Toyota Marina Del Rey!

Thank you to Lloyd for handing in my garage opener that fell out of my purse! He’s always nice to speak with him on my ride home.

I think I presented a number of difficulties that made the process take so long, but I appreciate very much how persistent Rudy was and getting everything solved and getting us into a new car.

Excellent attention from Dahlia in Service.

The service was exceptional. So happy with my RAV4 and Marina Del Rey Service. They gave me an estimated time of approximate 2 hours and that was exactly the amount of time I waited in the comfortable seating area.

Absolutely Exceptional Service from Dolly at Marina Del Rey Toyota I contacted the Marina Del Rey Toyota Service team on Monday morning to schedule a diagnostic for my AC, which had suddenly stopped working. I had the pleasure of being assisted by Dolly, and she was truly an angel from start to finish. She answered all my questions with patience, set clear and realistic expectations, and secured an appointment for me the very next day. Since my dad took my car in, she made sure he was well taken care of, kept me updated throughout the day, and made the entire experience effortless. Dolly went above and beyond by helping me get the best possible price for the service, arranging a rental car for my dad, honoring the coupon for the $15 Starbucks gift card, and even providing her direct number — something not everyone does. Her kindness, professionalism, and genuine care made this visit stand out. I’ve always appreciated Toyota’s customer service, but this experience was 100x better thanks to Dolly. She is truly one of the best.

I’ve been bringing my Toyota Venza to Marina Del Rey Toyota for regular servicing for 3 years, and they continue to be my go-to spot. On my most recent visit, I brought the car in for a persistent issue with my wireless CarPlay—this was actually the second time having it looked at. The team did a very thorough evaluation of the infotainment module this time around and confirmed there is indeed an underlying issue. They have submitted the case to Toyota Corporation for review. While that review is still pending, I really appreciate that they took the time to properly diagnose it and push it up the ladder for a real fix. I especially want to commend Billy, the service representative who helped me. I’ve dealt with him in the past, and he is always excellent. He is incredibly patient, professional, and does a fantastic job taking care of customers. Big thanks to Billy and the team for their diligence!

Marina Del Rey Toyota always provides excellent and efficient service each time I take my vehicle in for service. Right on schedule each time, I’m greeted by a service assistant, often Moises, who begins the check-in process. A service advisor, this time David Jobb, welcomes me and reviews the work to be done. He quickly advises the mechanics and technicians. The mechanics and technicians complete the work efficiently and correctly - on time. A very favorable experience for me each time.

Great service representative David in service 👍

Honestly, service can be done on any dealer but, reason why I’m Marina Del Rey Toyota for the last 15 years is David Jobb. He knows his job and on top of that he is a very honest service manager. I thank him very much.