Customer Testimonials
Khalid is very helpful and friendly!
Have never had an easier, more pleasant, customer focused car dealership experience than the one I had with Mustafa at Marina del Rey Toyota. From the moment I inquired about the car, Mustafa was attentive, prompt, fair and reasonable on pricing and focused on helping me buy the car I wanted. He made sure the car was completely detailed, even calling in the special interior guy to make sure everything was spotless. Mustafa was also friendly, personable and straight forward. I would ask for Mustafa if you are looking for a Toyota - he is the best.
Khaled was amazing in giving me options to trade-in for a new vehicle. After driving the new car and seeing how I can benefit from new vehicle, Khaled convinced me in trading my corolla for a 2024 hatchback! THANK YOU!
Its kind of alright. They dont have much of what im searching for. Its not too bad
We had a wonderful experience at Toyota in Marina Del Rey with my daughter’s first car purchase. . Khaled A. Went above and beyond to obtain this beauty for my daughter. Words cannot explain the amazing service , time and not to mention all the effort from Khaled was a great success as I watched my daughter drive away with a big smile. I highly recommend this dealer and thank you Khaled for all your time.
Place was amazing with the nicest people Khalid helped so much!
Mary and khaled gave me a good service my experience with them was very good
Excellent experience.
I got it here no doubt. After spending months hoping from one dealership to another to look for my exact choice of car, This Toyota dealership in the Marina did its magic🎊🤩 Most consultants assured me, that My needs for this particular car was not possible but this one sales consultant at the marina Toyota Mustafa, he got just that which other sales consultants were saying is impossible especially in the LA area. Man...thanks for you effort 👌🏾 💪🏾 of going out of your way and thanks Toyota, I love my car 🥳
Kahlil and Rudy are great. Eric at Finance was also exceptional. Bought this fully equipped SUV
If you're looking to purchase a Toyota, this is the place. You must see Lorenzo. I was a bit skeptical about Toyota given my prior dealings at another dealership over a decade ago and having come from a luxury car brand. This all changed after I met Lorenzo. He made me feel like I was buying a Rolls Royce with his level of service and communication. Also Rudy on his team was extremely helpful by showing me around the car and how to use all of its features before driving off. If you want 5 star service go here and ...
Gift shop is awesome
I want to thank Arif, Lorenzo, and Joy for making my car buying experience such a wonderful one! I’ve driven a Honda Accord for the past 12 years and was in the market to trade in my car and purchase a new one. All three of these people were extremely helpful when I purchased my Toyota Venza back in February 2023 and made what can normally be a stressful buying experience pleasant. Since purchasing the Venza, I’ve returned to the dealership to finalize a few things. Both Joy and Lorenzo have continued to be very helpful. In fact, Joy was ...
Great service, great deal 👍 ask for Khaled he's the best won't stop until he gets you the best deal 👍 5 stars
I visited this dealer following up a poor service experience at Manhattan beach Toyota. Basically I have a RAV4 TRD 2022 that had a max range of 251 miles. I suffered with this for a whole year, Manhattan beach would not acknowledge or help at all with the issue. After leaving my vehicle with your dealer, and testing it on a road trip to San Jose, my range is now hitting 371 or higher. Whatever they did fixed the issue. Thank you for fixing it quickly and my vehicle was in excellent shape when returned. Thank you.
Great service Alex in service department is great
Accommodating and comfortable setting , no pressure applied were very helpful to enable us in making decisions. Thank you
Today I changed from Santa Monica to MDR for service. I was scared they'd treat me like Santa Monica. Nope! The Marina's Toyota was friendly, clean, good service and comfortable seating. I highly recommend their service.
Excellent Customer Services Best Experience Sales Person Best Experience I Recommend Marina Del Rey Toyota For Best EXCELLENT customer support
Good service
Great Place with a Wonderful automotive staff. My favorite space is the Parts department. I buy all that I need, including the yummy ice cream!!🥰
Awesome Toyota dealership! Recently moved to LA and coordinated a good deal on a Camry hybrid before I even moved. Due to no fault of their own, production on the Camry was delayed. That was okay, my salesman, Rudy, got me just as good of a deal on a new Toyota Crown they had in stock and I LOVE it!! Rudy was amazing but, truly, EVERYBODY there is incredibly nice and helpful. Kimberly, Joy, Nidia, George, just to name a few. I got a great car at a fair price from a helpful and pleasant team. What else could you ...
Oh, I like Marina del Rey Toyota. The whole team is good- hearted people that really make you feel comfortable with your buy that you are positive that you made the correct buy when you leave. They are the #1 car dealer in the area by far, if you ask me. Come on down and see the selection!
Love, love, love Alex!! Always very professional, and does exactly what he says he’s going to do… My car runs perfectly!! Thank you for always doing such a great job👏🏼💜
Excellent help from Lorenzo
We’ve had the best experience with Nidia and Alex! We got our first car in the US with them. Not only are we happy with the deal but they’ve gone above and beyond in helping us choose and decide about the model, prepare the car for us and explain all the features. Super seamless experience thanks so much team and of course Eric for the quick paperwork and closing of the deal. Great professional dealership
This dealership does a great job with meeting your needs and doing the best to make sure that the car you are looking to buy is at its best. The employees and manager were incredible friendly and respectful, and they were able to answer all of my questions regarding the vehicle and registration. I would definitely recommend this dealership to others!
Thanks to CARLOS AGURCIA for his help with my purchase. We had very good communication and he answered all my questions. And I also like that he speaks Spanish!!. I recommend him and Esteban the manager sales he was so helpful too! Thank you so Much!!!
We just bought a used car here today and we can only recommend this place as an INCREDIBLE experience compared to the dreadful car salesmen we have met in LA (all over LA, including other Toyota dealers). This place made our experience such a pleasure, with a very respectful and intelligent staff. Feeling very lucky!!
I have been coming to the service department MDR Toyota for past 2 years. I started working with the advisor Billy Vargas and have a great experience every time. They do get busy so if you are tight on time, make sure to drop off first thing in the morning. Avoid dropping off during lunch hour and Friday- Monday.
Arif was excellent
This is the "BEST" car place I have ever been that was above & beyond "EXCELLENT CUSTOMER SERVICE!" George Lightfoot in parts dept. & Mike Briseno service dept. immediately took care of my car problem & when my car was returned to me it was washed & clean! The waiting area & place very comfortable while waiting & didnt wait long!! Car repair well done & I felt good getting back on my car!! I will go back to them for all my car needs & tell all I know about them! I "HIGHLY RECOMMEND&...
Best experience buying a Car ever!! After having the worst experience with another Toyota dealer that day, I decided to call Marie from Marina del Rey Toyota, and let me tell you that after that call everything was easy. Because…”We are buying a Car and we need to enjoy the process” So, Marie told me to pass by so Nidia could showed we the inventory. I decided to go there, and from the moment I enter all the energy was super nice ! Marie and Nidia were there waiting for my arrival. They offered me water, and I told them ...
I had some issues with my car that came up during a minor service inspection, Alex was very helpful in explaining the problem and went out of his way to make sure that all immediate safety concerns were addressed quickly. While the problem ended up being something they weren’t able to fix in shop, I was given a rental car and in depth diagnostic, as well as recommendations for where to go to solve the issue. The staff and are friendly and honest, and I was not overcharged for any of the extra examining or work on my car. ...
(Translated by Google) More or less (Original) Más homenos
Great service! Really happy!
Excellent customer service I would recommend to my friends family very helpful very respectful wit customers
Working with Alex was a great experience -- he answered all the questions I had and was reasonable throughout the negotiation process. Not to mention the entire purchase experience was less than 3 hours start to finish!
CISCO FROM THE PARTS DEPT. IS THE BEST
I took my Camry here to get a headlight replaced. Service was quick, pleasant, and cheaper than I expected. I will definitely be going back there the next time I need service.
I've had the treat of working with Alex several times now, super awesome dude from A to Z, the mechanics seem to do a great job and the staff are all really nice A+
Got a new Toyota hybrid at this location and I am about to pick it up tonight so I am currently please with the entire ordeal!
Michael the service advisor is a GEM! Honest straightforward and has the most compassionate soul. He helped me so much and offered amazing advice and recommendations. Not a lot of people you find in this world like him and I will be forever grateful. Thank you Mike for everything! Stay blessed!
Excellent customer service! Mike B. Is just a kind and very helpful employee! Ask for Mike for the best experience in MdR! I was able to get my car taken care of and returned to me quickly! Total confidence in the service.
It's was good but unable to make a deal.
It's a good dealer
Last year when I purchased a car from this dealership, I swore I would never use them again. That experience, even though I loved the car I bought, was terrible. So, when I received a call from MDR Toyota, offering me a chance to upgrade, I was skeptical. I made an appointment with Lorenzo, however, for the next day. Was I ever surprised when I arrived! From the minute I exited my old car to the minute I drove away in my new car, I was treated with the utmost respect. Lorenzo made certain I understood every step of the ...
Good
I love the helpful, respectful group of Automotive Professionals at the Marina del Rey Toyota. Three cheers for Toyota!!!
Great people to work with if you want to buy a car
Best service, friendly staff... my favorite place for service
Great Staff, Always Helpful.
Mike is amazing! In what would have been a very stressful experience, he fixed my car in one day and is very professional. Highly recommend!
Thoughtful and considerate people can be found at Marina Toyota. How lucky we are to have such a service-minded group to work with.
Service advisor Alex! Awesome guy
I had an excellent experience last week. I turned in my leased vehicle early and got a new one. The process was easy and relatively quick. Kylee Dawson and Lorenzo Swanson were really great and made the process fun.
David has been taking my care of my 2015 for a couple of years he is the main reason why I will choosing these location over any other dearlership .Joy as well is a great part of satisfying customers she went above and beyond for me to get my car maintenance on such short notice despite being understaff such amazing workers
Great service
Jake and Carlos are the best! This was the first time I had fun at a car dealership. They were very personable and patient. No tricks needed, they will help you get a price that is a win-win situation for everybody. They also had a good inventory during this new vehicle shortage.
Khaled was very helpful and friendly. It went very smoothly. My only issue wasn't their fault, I needed a RAV4 and inventory is very low at every dealership in LA County so I ended up getting a luxury version that I didn't really need but I didn't have any options and I needed the car.
(Translated by Google) I bought my car 2015 thanks to Rigoberto Alvarado for his attention and toyota marina del rey staff (Original) Compre mi carro 2015 gracias a Rigoberto Alvarado por su atención y al personal de toyota marina del rey
Lorenzo was very knowledgeable and helpful explaining the process and has a lot of patience.
There all the great words to express with how I feel when it comes down to Marina Del Rey Toyota. I recently bought my 3rd vehicle due to the experience that I've always had with Marina Del Rey. My first experience was with the service department and a very great employee who has always taken care of me and my daughter from the first time that I have entered Marina Del Rey Toyota, David. I bought a car at CARMAX prior and realize that Marina Del Rey honored the CARMAX warranty and the car needed a new transmission. David ...
Lorenzo & Valia were friendly, courteous and helpful, and the financing process was also friendly and comfortable. Thank you MDR Toyota!!
I still have my car and hasn’t give any problem good car and great service
(Translated by Google) Very good service. (Original) Muy buen servicio.
I just picked up my new Rav4 in Lunar Rock. This is a very popular color and difficult to get, but Melissa went out of her way to find it for me. This is the second car I've purchased from them, and they always provide great customer service.
Lorenzo was great! and his asst as well. and the finance guy. i was in and out of there within 90 minutes which is super fast for the amount of paperwork I had to sign.
I meant to write this review a week or so ago, but the service department here was great. Billy and the team got my car in and out in perfect shape, in a short window of time. Thank you so much for your help.
Arif is awesome. He heard what my needs were, showed me the bets options and found me a better deal. George and George were super helpful and great company.