Customer Testimonials

Nafeez and Brandon were wonderful. Best car buying experience ever!

I got a call back from the manager she solved my issue I guess we'll have are days much success to toyota Understand is the key thank you toyota.

I needed a car a couple months ago and walked into Toyota MDR. The salesman Francisco was helpful and patient while I test drove many cars and visited other dealerships. He worked hard to make sure I got the car in the color I wanted. I didn’t feel any pressure to buy unlike some other places. The sales manager Lorenzo was also good to work with.

I had to swing by the dealership close to closing time. I usually only interact with people on the service side. A service light had gone off but I couldn’t navigate to the information panel. I had to be up very early the next day to drive and was worried about it. Rudy was amazing!! He was so helpful and kind. He helped figure it out. He went above and beyond even for something so small, which speaks volumes. It was a huge sense of relief - I am very grateful!

(Translated by Google) Toyota Marina del Rey It was my first time buying and I am very grateful to Francisco Lopez for his cordial and kind treatment and very efficient in working with my budget It was there before but for some reason I didn't buy but their kindness made us return to this dealer so a special thanks to Francisco Lopez and also to the person in charge of financing because he made everything very fast and easy for us (Original) Toyota Marina del Rey Fue mi primera vez comprando y estoy muy agradecida con Francisco Lopez por ... Read More

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Google - Sep 6, 2024

(Translated by Google) Toyota Marina del Rey It was my first time buying and I am very grateful to Francisco Lopez for his cordial and kind treatment and very efficient in working with my budget It was there before but for some reason I didn't buy but their kindness made us return to this dealer so a special thanks to Francisco Lopez and also to the person in charge of financing because he made everything very fast and easy for us (Original) Toyota Marina del Rey Fue mi primera vez comprando y estoy muy agradecida con Francisco Lopez por su trato tan cordial y amable y muy eficiente para trabajar con mi presupuesto Habia esta ahi antes pero por alguna razon no compre pero su amabilidad nos hiso regresar a este dealer asi es que un especial agradecimiento a Francisco Lopez y también a la persona encargado de financiamiento pues hiso todo muy rapido y facil para nosotros

I was helped by Rudy and then also Javier. They both were very helpful. I'm very happy with my experience.

Thank you Rudy & Javier for making our car buying experience great! They worked with us and we got a good deal.

After having a very bad experience at Santa Monica Toyota service department, I brought my new Camry to Marina del Rey Toyota. Dolly at service gave the most excellent customer service ,and took care of my problem .

They helped me to get a new vehicle that was desperately needed and worked with my budget. They were able to make it happen! Brandon was who mainly helped me and he made me feel very comfortable and assured me that I would be taken care of! I would definitely recommend getting your next vehicle here!

Finance department is horrible have not send the check to paid off my trade receiving phone calls from the finance company daily not happy and plus they sold me a vehicle with no floor mates 2025 Camry se

I bought one toyota prius last time and with my experience. For real, I am not so happy with the two at the sealer department, but not Rudy he is so nice The service department I recommend the best and fast service. I got some issues with my car and talked the manager Joy she so nice with one day that she fixed all the problems with free oil service. I Advise you if u got any problems. Please contact the manager directly.

Joy is simply the BEST!!!!

Update: Had a tire leak. Gene couldn’t assist since my tire was not in stock but he was helpful in finding the leak and filled it up with enough air to get me home. Not sure about other services or departments but oil change was quick and they washed my car for free.

I recently had the pleasure of working with a fantastic car salesperson Mustafa during my recent car purchase of Toyota Corolla Cross, and I cannot recommend him highly enough. From the moment I talked to him on the phone and I walked into the dealership, he greeted me with a warm smile and made me feel comfortable. Throughout the entire process, Mustafa demonstrated an exceptional level of knowledge about the vehicles available. He took the time to understand my needs and preferences, and then guided me towards the perfect car that met all my requirements. What impressed me the most ... Read More

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Google - Apr 4, 2024

I recently had the pleasure of working with a fantastic car salesperson Mustafa during my recent car purchase of Toyota Corolla Cross, and I cannot recommend him highly enough. From the moment I talked to him on the phone and I walked into the dealership, he greeted me with a warm smile and made me feel comfortable. Throughout the entire process, Mustafa demonstrated an exceptional level of knowledge about the vehicles available. He took the time to understand my needs and preferences, and then guided me towards the perfect car that met all my requirements. What impressed me the most was his genuine interest in ensuring that I made the right decision. He never pressured me into buying a car that was beyond my budget or not suitable for my needs. Instead, he patiently answered all my questions, provided valuable insights, and allowed me to take my time to make a decision. His professionalism and attention to detail were evident throughout the negotiation and purchasing process. He was transparent about pricing, explained all the paperwork thoroughly, and ensured that I understood every aspect of the transaction. Mustafa went to Long Beach and brought the car for me not even sure that I will buy it. Overall, my experience with car salesperson Mustafa was exceptional. He went above and beyond to make my car buying experience smooth and enjoyable. I would highly recommend them to anyone in search of a trustworthy and knowledgeable salesperson who genuinely cares about their customers' satisfaction.

Very nice people they were able to get me in a car with no problems ,I like the car and the service they provide .

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

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We are EXTREMLY happy to buy a new Toyota RAV4 Prime 2024 there. BEST customer services, friendly, not pushing, very helpful by Mustafa ALjuboori , this guy is amazing, he spent whole day with us to get the deal we want... appreciated him, highly recommend to see him if u plan to get a new car. We drove an hour to this place from Orange County but really worth it!!! Jim /my husband and me really so happy with FIVE STARS services by Mustafa guy.

Good place back in the 80's

Very good reliable dealership. Nice people, I have bought a couple of cars here and bring my car(s) in for repairs and checkups.

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Service department is awesome, leaved the car for regular Maintenance service and spark plug change. My Prius was ready in 2.5 hour, that’s brilliant. Customer service is nice! I’m super satisfied. Thanks guys!

Gene in service at Marina del Rey Toyota is the best there is! I have gone to Gene exclusively for every service on my cars for the last 35 years and would never consider going elsewhere. He is extremely knowledgeable, consistently patient and kind and always professional. The work is done when he promised and at a fair price, which he always discuses with me in advance. Thank you, Gene! If only there were more like you.

Marina del Rey Toyota is simply the best. My daughter and I, for more than 10 years, have bought three cars there. We got great deals and great service. My service today was quick and affordable!

Amazing customer service. Just purchase a 2023 Toyota Venza. They were able to get me the car before anyone else. Managers and staff are very friendly and helpful. The manger Joy is such a caring person. Thank you

Love this place! Alex is the best mechanic I ever met.

We are very grateful to mustafa for showing us the new car. He was very professional, sincere and enthusiastic, and chose the car that is most suitable for us. Our family will come to him to buy it when we need a second car, because this time The purchasing experience is really wonderful. I wish our family health, safety and happiness!

I had a very easy and pleasant experience with Mustafa in Marina Del Rey. He was so knowledgeable and helpful. He explained everything clearly and was fun to work with. He really listened to what I was looking for. I would highly recommend him! The entire dealership was great! Thank you Mustafa!

Everyone one I encountered was nice here. I took my car in without an appointment and they still serviced it. It took a while but they got it done and they wash your car with the service.

Everyone at Marina del Rey Toyota did a fantastic job in helping me decide to buy the car I decided to go with. They spent the time giving me the best options for what I wanted. There was no pressure, no rushing, and no trying to get me to spend more than I needed. And when I decided that I was getting more than I could handle financially, they were very helpful in cutting the price to a level that I was more comfortable with. In every respect, they were helpful, informative, and very friendly. Great job in every respect!!!

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I recently purchased a Camry hybrid from Mustafa, and my experience was good. Mustafa's kindness and helpfulness made the entire process smoothly. The pricing was fair, negotiations were transparent. The paperwork was handled efficiently, and the car was delivered on time and clean. Overall, I recommend Mustafa for a positive and easy car-buying experience

Khalid is very helpful and friendly!

Have never had an easier, more pleasant, customer focused car dealership experience than the one I had with Mustafa at Marina del Rey Toyota. From the moment I inquired about the car, Mustafa was attentive, prompt, fair and reasonable on pricing and focused on helping me buy the car I wanted. He made sure the car was completely detailed, even calling in the special interior guy to make sure everything was spotless. Mustafa was also friendly, personable and straight forward. I would ask for Mustafa if you are looking for a Toyota - he is the best.

Khaled was amazing in giving me options to trade-in for a new vehicle. After driving the new car and seeing how I can benefit from new vehicle, Khaled convinced me in trading my corolla for a 2024 hatchback! THANK YOU!

Its kind of alright. They dont have much of what im searching for. Its not too bad

We had a wonderful experience at Toyota in Marina Del Rey with my daughter’s first car purchase. . Khaled A. Went above and beyond to obtain this beauty for my daughter. Words cannot explain the amazing service , time and not to mention all the effort from Khaled was a great success as I watched my daughter drive away with a big smile. I highly recommend this dealer and thank you Khaled for all your time.

Place was amazing with the nicest people Khalid helped so much!

Mary and khaled gave me a good service my experience with them was very good

Excellent experience.

I got it here no doubt. After spending months hoping from one dealership to another to look for my exact choice of car, This Toyota dealership in the Marina did its magic🎊🤩 Most consultants assured me, that My needs for this particular car was not possible but this one sales consultant at the marina Toyota Mustafa, he got just that which other sales consultants were saying is impossible especially in the LA area. Man...thanks for you effort 👌🏾 💪🏾 of going out of your way and thanks Toyota, I love my car 🥳

Kahlil and Rudy are great. Eric at Finance was also exceptional. Bought this fully equipped SUV

If you're looking to purchase a Toyota, this is the place. You must see Lorenzo. I was a bit skeptical about Toyota given my prior dealings at another dealership over a decade ago and having come from a luxury car brand. This all changed after I met Lorenzo. He made me feel like I was buying a Rolls Royce with his level of service and communication. Also Rudy on his team was extremely helpful by showing me around the car and how to use all of its features before driving off. If you want 5 star service go here and ... Read More

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Google - Sep 21, 2023

If you're looking to purchase a Toyota, this is the place. You must see Lorenzo. I was a bit skeptical about Toyota given my prior dealings at another dealership over a decade ago and having come from a luxury car brand. This all changed after I met Lorenzo. He made me feel like I was buying a Rolls Royce with his level of service and communication. Also Rudy on his team was extremely helpful by showing me around the car and how to use all of its features before driving off. If you want 5 star service go here and ask for Lorenzo. You won't be disappointed. Thank you Lorenzo

Gift shop is awesome

An all too typical auto dealership, I am afraid. The "hard sell" and the "upsell" do not work all that well with me. They wanted to start paperwork and make deal right then and there -- they didn't have the model I was most interested in and "only one" of the next model up (for 2k more, and with no added features that I liked). Still, it's about par for the course, and they DO have to make a living, so I'm giving them a middle of the road score. I ... Read More

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Google - Aug 15, 2023

An all too typical auto dealership, I am afraid. The "hard sell" and the "upsell" do not work all that well with me. They wanted to start paperwork and make deal right then and there -- they didn't have the model I was most interested in and "only one" of the next model up (for 2k more, and with no added features that I liked). Still, it's about par for the course, and they DO have to make a living, so I'm giving them a middle of the road score. I did like the drive feel of the Corolla SE, as well as the handling if the power-assissted steering, so it's a decent enough product they're selling.

I want to thank Arif, Lorenzo, and Joy for making my car buying experience such a wonderful one! I’ve driven a Honda Accord for the past 12 years and was in the market to trade in my car and purchase a new one. All three of these people were extremely helpful when I purchased my Toyota Venza back in February 2023 and made what can normally be a stressful buying experience pleasant. Since purchasing the Venza, I’ve returned to the dealership to finalize a few things. Both Joy and Lorenzo have continued to be very helpful. In fact, Joy was ... Read More

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Google - Aug 10, 2023

I want to thank Arif, Lorenzo, and Joy for making my car buying experience such a wonderful one! I’ve driven a Honda Accord for the past 12 years and was in the market to trade in my car and purchase a new one. All three of these people were extremely helpful when I purchased my Toyota Venza back in February 2023 and made what can normally be a stressful buying experience pleasant. Since purchasing the Venza, I’ve returned to the dealership to finalize a few things. Both Joy and Lorenzo have continued to be very helpful. In fact, Joy was able to change out some of my floor mats to a version that I preferred at no extra charge. She’s also helping me get a second remote key for my vehicle since they are on back order. If you really want to have a great buying experience, I definitely suggest Marina Del, Rey Toyota. I will be referring friends and family. Thanks again to the whole team at Marina del Rey Toyota!

Great service, great deal 👍 ask for Khaled he's the best won't stop until he gets you the best deal 👍 5 stars

I visited this dealer following up a poor service experience at Manhattan beach Toyota. Basically I have a RAV4 TRD 2022 that had a max range of 251 miles. I suffered with this for a whole year, Manhattan beach would not acknowledge or help at all with the issue. After leaving my vehicle with your dealer, and testing it on a road trip to San Jose, my range is now hitting 371 or higher. Whatever they did fixed the issue. Thank you for fixing it quickly and my vehicle was in excellent shape when returned. Thank you.

Great service Alex in service department is great

Accommodating and comfortable setting , no pressure applied were very helpful to enable us in making decisions. Thank you

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DO NOT PURCHASE A CAR FROM TOYOTA OF MARINA DEL REY…HORRIBLE CUSTOMER SERVICE!!! Earlier this week I saw a car I wanted to buy on the MDR dealership website so I called to inquire. It was the last day of the month and I spoke to Kim, their scheduling director. I explained my situation that I live on the other side of town and can only come down if they work with me on a lowering price to my budget. Kim profusely assured that they would work with me, “It’s the end of the month and they want ... Read More

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DealerRater - Jun 2, 2023

DO NOT PURCHASE A CAR FROM TOYOTA OF MARINA DEL REY…HORRIBLE CUSTOMER SERVICE!!! Earlier this week I saw a car I wanted to buy on the MDR dealership website so I called to inquire. It was the last day of the month and I spoke to Kim, their scheduling director. I explained my situation that I live on the other side of town and can only come down if they work with me on a lowering price to my budget. Kim profusely assured that they would work with me, “It’s the end of the month and they want to move these cars off the lot. The only way to get a deal was to visit the showroom today”. I asked three times including twice-on text to which Kim once again confirmed they could work with me on price. The drive from my house to the dealership is an average of 45 minutes without traffic…but we were going in the middle of the day, which meant we would definitely hit LA rush hour on the way home. When I got there I test-drove the car I wanted but saw two other cars I was interested in and ended up liking the original car I came out to purchase. These two cars were slightly higher in price but the sales rep said they would work with me since I didn’t expect to like them. After spending 3 hours with the sales rep the branch manager Chuck came out and refused to come down on price at all. He talked in circles and gave me a lot of excess information I didn’t need to know and avoided offering up any counter offer. I explained that I am ready to purchase today in cash or finance but he wouldn’t budge or offer to find me another car in my price range. It felt slimy and a bait and switch situation. I would have understood if they came back with a lower price and it was still out of my price range but they didn’t budge at all or try to revisit the first car I was looking at. One of the cars I wanted to purchase was on the lot for 41 days and they still didn’t want to sell it. Overall MDR Toyota will waste your time, have dishonest customer reps to bring you into the showroom, and won’t work with their clients on pricing. I’m very disappointed in the way I was treated as I have owned and loved my Toyota experience in the past from other dealerships.

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Made an appointment to see a RAV4 Hybrid. Got to the dealer and the person they said would handle my appointment was not there. Also the car was “sold that morning” so no RAV4 Hybrid to see. Despite them calling 10 minutes before my appt to confirm specifically for that car. Sales person who helped me was nice but that’s about it

Today I changed from Santa Monica to MDR for service. I was scared they'd treat me like Santa Monica. Nope! The Marina's Toyota was friendly, clean, good service and comfortable seating. I highly recommend their service.

Excellent Customer Services Best Experience Sales Person Best Experience I Recommend Marina Del Rey Toyota For Best EXCELLENT customer support

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Good service

Great Place with a Wonderful automotive staff. My favorite space is the Parts department. I buy all that I need, including the yummy ice cream!!🥰

Awesome Toyota dealership! Recently moved to LA and coordinated a good deal on a Camry hybrid before I even moved. Due to no fault of their own, production on the Camry was delayed. That was okay, my salesman, Rudy, got me just as good of a deal on a new Toyota Crown they had in stock and I LOVE it!! Rudy was amazing but, truly, EVERYBODY there is incredibly nice and helpful. Kimberly, Joy, Nidia, George, just to name a few. I got a great car at a fair price from a helpful and pleasant team. What else could you ... Read More

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Google - Mar 30, 2023

Awesome Toyota dealership! Recently moved to LA and coordinated a good deal on a Camry hybrid before I even moved. Due to no fault of their own, production on the Camry was delayed. That was okay, my salesman, Rudy, got me just as good of a deal on a new Toyota Crown they had in stock and I LOVE it!! Rudy was amazing but, truly, EVERYBODY there is incredibly nice and helpful. Kimberly, Joy, Nidia, George, just to name a few. I got a great car at a fair price from a helpful and pleasant team. What else could you want from a dealership?

Oh, I like Marina del Rey Toyota. The whole team is good- hearted people that really make you feel comfortable with your buy that you are positive that you made the correct buy when you leave. They are the #1 car dealer in the area by far, if you ask me. Come on down and see the selection!

Love, love, love Alex!! Always very professional, and does exactly what he says he’s going to do… My car runs perfectly!! Thank you for always doing such a great job👏🏼💜

Excellent help from Lorenzo

We’ve had the best experience with Nidia and Alex! We got our first car in the US with them. Not only are we happy with the deal but they’ve gone above and beyond in helping us choose and decide about the model, prepare the car for us and explain all the features. Super seamless experience thanks so much team and of course Eric for the quick paperwork and closing of the deal. Great professional dealership

For more than 8 years, I’ve been a loyal Toyota customer, but I never had such a pitiful experience like the one I had and still having with this dealership!!! Last March, I decided to trade my RAV4 2019 for a smaller and gas saving vehicle due to the high gas prices, for my disgrace, I decided to go to Marina Del Rey Toyota, where I met a salesman named Rudy, who offered me a Toyota Corolla Hatchback, assuring that that car performance was 400 miles per tank and that it would be the best option to save money in gas (the ... Read More

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DealerRater - Nov 11, 2022

For more than 8 years, I’ve been a loyal Toyota customer, but I never had such a pitiful experience like the one I had and still having with this dealership!!! Last March, I decided to trade my RAV4 2019 for a smaller and gas saving vehicle due to the high gas prices, for my disgrace, I decided to go to Marina Del Rey Toyota, where I met a salesman named Rudy, who offered me a Toyota Corolla Hatchback, assuring that that car performance was 400 miles per tank and that it would be the best option to save money in gas (the first lie) also my RAV4 had a DashCam installed and he offered to remove it and install it in the new Corolla Hatchback for free if I made the deal (The second lie). Well, I trusted him and decided to take what he was offering me. Then after I signed the contract he asked me to come back the next day to install my DashCam, what a surprise, the next morning he texted me telling that he wouldn’t be able to install the DashCam because their service department was not allowed to do it!!!! Then, why the xxxx did he offer to do it??? But, ok, I didn’t complain about that, a week later when I had to fill the fuel tank I noticed that the car was only performing 380 miles per tank so I called Rudy to ask him why was that happening, he suggested me to fill the tank until the gas spilled so I did it but it didn’t work, since then I noticed that every time I had to recharge the fuel tank the performance was less and less, so I made an appointment during the first 30 days I got the vehicle, to check the fuel tank but the first time I took my car for this problem they wanted me to pay but I said No because I was on the first 30 days so the revision should have been done for free but they refused to do it, since then I have been there more than six times asking for help but every time I wasted my time because they didn’t want to check my car. Today my vehicle performance is less than 260 miles per tank so I am spending a lot of money on gas!!!! A month ago was the last time I was there, I talked to Mario (the manager) and also I spoke with Joy Anderson (the Client Relations Manager) they asked me to do a gas log for the next three times I had to refuel the tank so I did it and I sent it to Joy via email with the respective pictures as evidence, she quickly and kindly answered me telling that the next day she would get together with the Service Director in the morning and would get back to me… It’s been a week already since then and she hasn’t written or called me back, they definitely don’t care about their customers’ needs!!!! I am very frustrated, mad and disappointed!!! Please, don’t go to this dealership!

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This dealership does a great job with meeting your needs and doing the best to make sure that the car you are looking to buy is at its best. The employees and manager were incredible friendly and respectful, and they were able to answer all of my questions regarding the vehicle and registration. I would definitely recommend this dealership to others!

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Thanks to CARLOS AGURCIA for his help with my purchase. We had very good communication and he answered all my questions. And I also like that he speaks Spanish!!. I recommend him and Esteban the manager sales he was so helpful too! Thank you so Much!!!

We just bought a used car here today and we can only recommend this place as an INCREDIBLE experience compared to the dreadful car salesmen we have met in LA (all over LA, including other Toyota dealers). This place made our experience such a pleasure, with a very respectful and intelligent staff. Feeling very lucky!!

I have been coming to the service department MDR Toyota for past 2 years. I started working with the advisor Billy Vargas and have a great experience every time. They do get busy so if you are tight on time, make sure to drop off first thing in the morning. Avoid dropping off during lunch hour and Friday- Monday.

Arif was excellent

Husband and I went in today looking to see if a car we have been thinking about met our expectations. We were greeted by George and he was super helpful. If our encounter was only with him I would of given this review 5 stars. But sadly we didn’t like the approach the manager LORENZO gave us. He was super pushy, rude and arrogant. Completely trying to discredit any ideas we brought up to him. Someone needs to retrain this man’s attitude to potential customers. We walked in to the dealership with the idea that if we liked the ... Read More

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Google - Aug 14, 2022

Husband and I went in today looking to see if a car we have been thinking about met our expectations. We were greeted by George and he was super helpful. If our encounter was only with him I would of given this review 5 stars. But sadly we didn’t like the approach the manager LORENZO gave us. He was super pushy, rude and arrogant. Completely trying to discredit any ideas we brought up to him. Someone needs to retrain this man’s attitude to potential customers. We walked in to the dealership with the idea that if we liked the car we were just gonna go for it but this experience with Lorenzo made us question if we want to return. Again, George was awesome.

This is the "BEST" car place I have ever been that was above & beyond "EXCELLENT CUSTOMER SERVICE!" George Lightfoot in parts dept. & Mike Briseno service dept. immediately took care of my car problem & when my car was returned to me it was washed & clean! The waiting area & place very comfortable while waiting & didnt wait long!! Car repair well done & I felt good getting back on my car!! I will go back to them for all my car needs & tell all I know about them! I "HIGHLY RECOMMEND&... Read More

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Google - Aug 14, 2022

This is the "BEST" car place I have ever been that was above & beyond "EXCELLENT CUSTOMER SERVICE!" George Lightfoot in parts dept. & Mike Briseno service dept. immediately took care of my car problem & when my car was returned to me it was washed & clean! The waiting area & place very comfortable while waiting & didnt wait long!! Car repair well done & I felt good getting back on my car!! I will go back to them for all my car needs & tell all I know about them! I "HIGHLY RECOMMEND" this business! Helen Bing

Caution! Beware! Do not buy a True Start Battery from Marina Del Ray Toyota. The parts manager, (Juan Cortez) does not honor the warranty nor does he prorate the battery. Mr. Juan Cortez is precisely why formal complaints are filed and followed up by a lawsuit. This was my worst experience ever at a Toyota dealership.

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Best experience buying a Car ever!! After having the worst experience with another Toyota dealer that day, I decided to call Marie from Marina del Rey Toyota, and let me tell you that after that call everything was easy. Because…”We are buying a Car and we need to enjoy the process” So, Marie told me to pass by so Nidia could showed we the inventory. I decided to go there, and from the moment I enter all the energy was super nice ! Marie and Nidia were there waiting for my arrival. They offered me water, and I told them ... Read More

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Google - Jul 18, 2022

Best experience buying a Car ever!! After having the worst experience with another Toyota dealer that day, I decided to call Marie from Marina del Rey Toyota, and let me tell you that after that call everything was easy. Because…”We are buying a Car and we need to enjoy the process” So, Marie told me to pass by so Nidia could showed we the inventory. I decided to go there, and from the moment I enter all the energy was super nice ! Marie and Nidia were there waiting for my arrival. They offered me water, and I told them my story with the other dealer. “ classic dealer with bad energy and anxiety to sell “ So, after taking the time to understand what I was looking for , we went to their inventory and Nidia found me a super Nice Toyota Corolla. Exactly what I was looking for. Always with the best energy and kindness !! Once I decided that was the Car, She made her best effort, understanding my situation, to gave me the best price. And let me tell you that she helped me a lot ! She also helped me to get the BEST rate in the insurance ! At the the end, Jorge made me signed everything explaining every word. Super clear. And….. 🔔🔔🔔 all the Dealership made an applause meanwhile they ringed a bell !!!!! So happy !!! 😀 Thanks Nidia for being so nice, fast , empathic, and smart. Thanks Marie for calling me and taking the time to hear, also being empathic , understanding my profile and presenting Nidia to me !! You are both a great value for Toyota !! Thanks to the Marina del Rey team for the great energy !!! Big hug !!!!!!! ♥️

I had some issues with my car that came up during a minor service inspection, Alex was very helpful in explaining the problem and went out of his way to make sure that all immediate safety concerns were addressed quickly. While the problem ended up being something they weren’t able to fix in shop, I was given a rental car and in depth diagnostic, as well as recommendations for where to go to solve the issue. The staff and are friendly and honest, and I was not overcharged for any of the extra examining or work on my car. ... Read More

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Google - Jul 9, 2022

I had some issues with my car that came up during a minor service inspection, Alex was very helpful in explaining the problem and went out of his way to make sure that all immediate safety concerns were addressed quickly. While the problem ended up being something they weren’t able to fix in shop, I was given a rental car and in depth diagnostic, as well as recommendations for where to go to solve the issue. The staff and are friendly and honest, and I was not overcharged for any of the extra examining or work on my car. Alex kept me up to date on all the work as it progressed and made sure that I understood the services and charges the whole way through. I definitely recommend the service department here for efficient, honest, and high quality work.

(Translated by Google) More homones (Original) Más homenos

Great service! Really happy!

Excellent customer service I would recommend to my friends family very helpful very respectful wit customers

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Working with Alex was a great experience -- he answered all the questions I had and was reasonable throughout the negotiation process. Not to mention the entire purchase experience was less than 3 hours start to finish!

CISCO FROM THE PARTS DEPT. IS THE BEST

I took my Camry here to get a headlight replaced. Service was quick, pleasant, and cheaper than I expected. I will definitely be going back there the next time I need service.

I've had the treat of working with Alex several times now, super awesome dude from A to Z, the mechanics seem to do a great job and the staff are all really nice A+

I had an awful experience with this dealership and would urge others not to waste their time. They gave me a fake verbal offer for a specific price on a new vehicle, then when I arrived at the dealership they said it was ‘off the table’. Avoid at all costs, try the downtown location.

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