I've had a wonderful experience bringing my Toyota Prius C here for regular scheduled maintenance. The servicemen are always friendly and courteous, and in particular Mike Briseno, who made sure he got me the best price he could on a new set of tires. Mike also took care of me when I had to come in after getting in a fender bender by arranging for the auto body shop to pick up my car swiftly.
I came to Marina Toyota for maintenance service . All I have to say is that my experience was pleasant thanks to the customer service provided by Michael Briseno. He inspires confidence and he made sure I was satisfied with the work performed on my vehicle by following up. If you decide to take your car for service, ask for Michael.
I just picked up my car after getting routine maintenance and had SUCH A GOOD EXPERIENCE! Mike helped me out and did a wonderful job. Quick & perfect work. Super friendly! Definitely would recommend and will be returning shortly 🙂 Thank you!
I went in looking for a new car while also wanting to trade in my old car. I worked with Ray and he helped me get the car that I wanted, as well as a fair trade in value. Love my new car, happy with the price.
I was given amazing customer service. I highly recommend coming here. Overall, the service department was really great. They attended us very quickly. Plus there was coffee and donuts which was nice! It’s awesome that there was a car wash and they gave me a car wash, which I am thankful for. Special thanks to Mike Briseños, I will definitely come back. I will be telling my family and friends as well!
I went here for a new hybrid battery for my Prius, and Mike B. was friendly and patient from the first phone call I made to schedule an appointment. He made sure I was taken care of, didn’t ever have to wait, and ensured that I had transportation while my car was there. He gave me his personal phone number, daily text updates when I couldn’t answer myphone, and got my Prius back to me in tip top shape. He also let me know my battery was still covered by the Prius 10year warranty, so everything was completely ...
Last Saturday I was driving a friend to LAX and just as we pulled into departures a whole bunch of check engine lights came on. Expecting major hassle and delays, I phoned the nearest Toyota Dealership and got to speak with Dale at Marina del Rey Toyota. He was super calm and reassuring and in retrospect diagnosed the problem over the phone! When I got there, Dale was super professional and in essence facilitated the smoothest repair experience I think I have ever had. If they were located closer to home I would absolutely be utilizing them for all my ...
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