Marina Del Rey Toyota definetly was a big help to me when I Purchased a car for the 1st time. My Credit Union had a Car sale this past weekend and Marina Del Rey was one of the dealerships apart of the sale. Thanks to Kenneta King and her whole Team for being there by my side and assisting me every step of the way. They made sure I was happy and satisfied with the end result...Which was me purchasing a car. I was soo nervous buying my 1st car and they made me feel comfortable. They were very honest and forth-coming...Most of my needs met, and questions were answered w/ ease and the process was smooth. I would def recommend others to give them a try!! Thanks you guys!!
Great place for buying parts there is a gentleman by the name of Elliot very helpful every time you go.
First time taking my 2010 Pirus for the safety recall.Service advisor Alfonso was great and took care of the paper work and 2 hours later was on my way.They have a nice waiting room so you can wait if you want.Will take my Prius is for furture service.Thank You Marina del Rey Toyota.
Seth, the salesman, was great!! He got me a deal on the leather seats for my new 2013 Toyota Yaris years ago. He taught me how to use the blue tooth and use the radio on the car. He gave me a good deal on a trade-in on my car which was sent off to be disassembled for parts. The Toyota Marina Del Rey team is great, too. The customer service reps and the parts dept. are good. The mechanics are good, too. There is a McDonald's nearby and also, a mall across the street in case it gets boring. They have gourmet coffee there at Marina Del Rey Toyota for the customers for free. Sometimes they even have donuts. You can leave your cell phone number so that they can call you when your car is finished. They have a shuttle service for the rental car if you have to have the car body repaired or you have to have your engine fixed.
Before entering the dealership riddled with fear, doubt & lack of trust? Kennetta King, Eddie Gonzalez, Shahain Abadsasian settled ALL my insecurities! They went above AND beyond any expectation I had. I would recommend anyone who fears the car buying process, to go see the professional and caring staff at Toyota in Marina del Rey!
Helpful and pretty easy to reach the person I wanted to talk to.
I purchased an upgrade from Marina Del Rey Toyota and I have to say, the level of service facilitated by 'Kennetta King' (Upgrade Director) was nothing short of AMAZING! She stayed with me all the way from start to finish and made sure I was happy 110%!! She is a perfectionist, answers all your questions and has a fine tune for maintaining details. Not only that she thinks outside the box to get it done! This is 5 Star service, guys! Make no mistake, contact Kennetta when you're looking for an upgrade to your vehicle. Highly recommended. Thank you for everything! : )
First I would like to say that I came into the dealership three days ago in order to walk out with another lease, this would be my sixth lease from the same dealership, unexpectedly, as I met Toyota sales representative Mrs King, she quickly made it apparent that I could walk out with my dream truck the Toyota Tundra!!! For the next few hours Miss King worked so hard given me nothing but the best professional courtesy in customer service and overall making me feel a part of the Toyota family. As we drew closer to signing paperwork I was introduced to the finance manager and the sales manager Who seemed to model their professionalism after Mrs King. I am not one to write reviews, but when you're treated as family at a car dealership there's nothing left to do but to speak out your joy and complete satisfaction with no equivocations. And so I thank you Mrs. King for making my experience so comfortable and stress free..
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